Terms of Service

1. Acceptance of Terms

By accessing or using EasyEstateManager ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms are governed by the laws of England and Wales.

2. The Service

EasyEstateManager provides property management software for UK landlords, letting agents, and HMO managers. The Service is provided on an "as is" basis. We are an early-stage product and we are transparent about that — features may change, and we will communicate significant changes in advance.

3. Your Account

You are responsible for maintaining the security of your account credentials. You must not share your account with others. You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to use the Service to:

• Violate any UK law or regulation.
• Store or process data belonging to others without their consent.
• Attempt to gain unauthorised access to other accounts or systems.
• Use the Service for any purpose other than legitimate property management.

5. Compliance Information

EasyEstateManager provides tools to help you track compliance deadlines (Gas Safety, EPC, EICR, deposit protection, etc.). However, we are not a legal or compliance advisory service. You remain solely responsible for ensuring your properties comply with all applicable UK legislation. The compliance dashboard is a tracking tool, not legal advice.

6. Pricing and Payment

Booking a call or applying for early access is free and does not start a subscription. Applying does not guarantee acceptance or access on the planned date. The standard price is £40 per house per month (minimum five houses), with no setup fee. Five Founding Partners pay £24 per house per month for 12 months and pay nothing until handover on day 14; if we have not handed over by day 14, you do not pay until we have. To keep the founding price, each month you run your repairs through EasyEstate, join the monthly review call and send at least two pieces of feedback in the app; if this does not happen for two months in a row, the standard price applies from the next month. Before the 12 months end we agree the next year's price with you. No VAT is charged. We confirm these terms in writing before you pay.

7. Refund Policy

No payment is collected when you book a call or apply. Monthly plans can be cancelled at any time; we confirm how cancellation and any refund work in writing before your first payment. For questions about an existing payment, email hello@easyestatemanager.co.uk.

8. Your Data

You own all data you input into EasyEstateManager. We do not sell your data. You can export all your data at any time. See our Privacy Policy for full details.

9. Limitation of Liability

To the maximum extent permitted by UK law, EasyEstateManager shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

Questions about these Terms? Email us at hello@easyestatemanager.co.uk.